FREQUENTLY ASKED QUESTIONS
Q: What is the cost per square foot?
A: Each project is custom and receives a custom quote. The cost per square foot varies between project and product.
Q: What is the warranty on natural stone and quartz?
A: Every quartz brand and natural stone supplier will have different warranties. Please view their websites for more information.
Q: Is natural stone or quartz heat resistant?
A: Natural stone and quartz are heat resistant, not heat proof. We recommend using a trivet for all hot pans, pots, crock pots, etc. to eliminate the possibility of damaging your countertops.
Q: How do I maintain my stone surface?
A: Each surface is a little different in regards to maintenance. Quartz products is very low maintenance and does not need to be sealed. Stones like granite, marble quartzites, limestone, etc. are porous and may need to be sealed annually.
Q: Do I need to remove my old countertops in order to measure?
A: For the most accurate measurements, removing old countertops is preferred. Existing countertops must be removed prior to installation date of your new countertops. Renaissance Granite does offer removal services for an additional fee.
Q: Will my countertops overhang the cabinets?
A: Most counters extend past the base (not including the doors) by 1 1/2", which is standard. This may differ due to cabinet configuration, cabinet installation and/or personal tastes.
Q: What about a sink? Do I need to know what type of sink I want?
A: Yes. The sink and faucet you plan on using need to be on site when we come out to template. We also need to know if you want your sink to be undermounted or drop-in. Farm-style / apron sinks will need to be in place in the cabinet prior to your template appointment.
Q: Will my kitchen have seams?
A: It's a possibility. On average quartz slab sizes are about 126" x 63" and natural stone slabs are 120" x 72". Due to these limitations and variations of slab sizes, your layout, access, etc. sometimes seams are necessary and unavoidable. The visibility of seams will depend on the granularity, color and pattern of the stone. Our team can discuss the seam process in further detail with you upon your visit.
Q: Do I need to be present during installation?
A: Yes. We require yourself (homeowner) or a trusted individual (contractor, family member, etc.) to be present during the installation of your project.
Q: Will there be dust during installation?
A: Our installation team makes every effort to keep dust and debris at a minimum, but dust is to be expected during the installation process. If you are concerned with dust in your house, we advise that you cover your belongings or tarp off the area our installers will be working in from the rest of the house.
Q: Do I need to remove all items from my cabinets before installation?
A: Yes. Everything in the base cabinets needs to be removed to keep your possessions free from damage.
Q: How much of an overhang can I have on my countertop before needing to add supports?
A: For quartz, you can go up to 15" unsupported. However with natural stone, it is safe to keep to 10" or less if you do not want to place supports.