Frequently Asked Questions

 

 

Q: How much is the cost per square foot?

A: Each project receives a custom quote, the sq. ft price varies by each product.

 

 

Q: What is your warranty on natural stone and quartz?

A:Each quartz brand will have a different warranty. When it comes to natural stone, because it is not manufactured, Renaissance Granite can only guarantee our workmanship on measure, fabrication and installation.

 

 

Q: Is natural stone or quartz heat resistant?

A: Natural stone and quartz are heat resistant, not heat proof. We recommend using a trivet for all hot pans, pots, crock pots, etc. to eliminate any chance of damaging your surface.

 

 

Q: How do I maintain my stone surface?

A: Each surface is a little different in regards to maintenance. Quartz products normally do not need any type of sealing, or maintaining. Stones like granite, marble and limestone are porous and may need to be sealed annually.

 

 

Q: Do I need to tear out my old countertops in order to measure?

A: For the most accurate measure, removing old countertops is preferred. Old countertops must be removed before project installation date. Renaissance Granite offers tear out services at an additional fee.

 

 

Q: Will my countertops overhang the cabinets?

 

A: Most counters overhang by 1 1/2", which is standard. This may be changed for whatever reason due to cabinet configuration, cabinet installation and/or personal tastes.

 

 

Q: What about a sink? Do I need to know what type of sink I want?

A: Yes. The sink and faucet you plan on using need to be on site when we come out to measure. We also need to know if you want your sink mounted over or under the countertop.

 

 

Q: Will my kitchen have seams?

 

 Due to limitations of slab sizes, seams on a granite countertop are necessary and sometimes unavoidable. On average, granite slabs are approx. 110"x66", though in some colors, 120" slabs are not unusual. Extremely large islands may either require a seam, or color selections will be limited to those slabs that have longer lengths or widths. A good place to incorporate seams is near sinks or cook tops. This will help to cover most of the seam, leaving a minimum amount in view. The visibility of seams will depend on the granularity, color and pattern of the stone. Our sales associates will help to explain the seam process in further detail to you.

Also for clarification, take a look at the kitchen displays we have throughout the showroom. Most contain seams. 

 

 

 

Q: Do I need to be present during installation?

A: Yes. We require at least one homeowner present during the installation of your project.

 

 

 

Q: Will the finished product have seams?

A: Depending on how large and complex your project will be determines the amount of seams. Your project manager should be able to tell you if you will have any seams once the template has been created for the countertops.

 

 

Q: Will there be dust during installation?

A: Our installation team makes every effort to keep dust and debris at a minimum, but you can expect a small amount of dust to be present during any installation.

 

 

Q: Do I need to remove all items from my cabinets before installation?

A: Yes. Everything in the base cabinets needs to be removed to keep your possessions safe; this also helps for an efficient installation.

 

Q: How much of an overhang can I have on my countertop before needing to add supports?

A: Standard countertop overhang is 10 inches. Supports need to be added to any overhang over 10 inches for a bar countertop and over 12 inches for an island.

 

 

 

 

 

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