Renaissance Granite's Warranty:
Your Granite countertop is backed by a 15 year limited warranty on manufactured deficiencies. It is also backed by a 6 months limited warranty, which covers the fabrication and installation from the time it is originally installed.
It is our option whether we will repair or replace the countertop piece if it fails due to any manufactured defect during the first 15 years after initial installation. This warranty does not cover countertops that have been subjected to chemical or physical abuse. This warranty also does not cover countertops that have been moved from their original installed location, and it does not cover the natural characteristics of the stone, which include, but are not limited to, color variations, water lines or surface marks. This warranty also does not cover damage to your countertop caused by items out of anyone's control, such as house settlement, fires, tornados or other acts of nature.
Granite Care and Maintenance:
Clean stone surfaces with a few drops of neutral cleaner, stone soap or a mild liquid dishwashing detergent and warm water. Use a clean rag for best results. Too much cleaner or soap will leave a film and cause streaks. Do not use products that contain lemon, vinegar or other acids on the granite as the high acid content may etch the surface. Rinse the surface thoroughly after washing with the soap solution and dry with a soft cloth. Change the rinse water frequently. Do not use scouring powders or creams; these product contain abrasives that may scratch the surface. In bath and other wet areas soap scum can be minimized by using a squeegee after each use. To remove soap scum, use a non-acidic soap scum remover. Frequent or over use of an ammonia solution may eventually dull the surface of the stone.
Dust the surface frequently.
Clean surfaces with mild detergent or stone soap.
Thoroughly rinse and dry the surface after washing.
Wipe out spills immediately.
Seal stone every 2 years for a long term gloss.
Use vinegar, lemon juice or other cleaners containing acids.
Use cleaners that contain acid such as bathroom, grout or other tub and tile cleaners.
Use abrasive cleaners such as dry cleansers or soft cleansers.
Mix bleach and ammonia - this combination creates a toxic and lethal gas.
The countertops must be cared for in accordance with the guidelines set forth in order for the warranty to be valid.